Please visit our Dahua Consumer product page

 Ecommerce Europe Trustmark

Foscam H.264 cameras Q&A (FI9820 & FI9601/9602)

by IPcam Admin
In this article you find several Q&A, tips and ''known-issues'' in regards to the latest Foscam models with H.264 functionality:

1) How can I install the latest firmware?

Download below from the Foscam website the latest firmware for the Foscam H.264 models. Read the manual carefully and only install new firmware in case of problems. If you are not capable to install the firmware according to the manual please ask our Technical Support team for help. * please note: firmware upgrades are always at own risk

- Latest Firmware for H264 models

2) Help, I have problems with watching video in Internet Explorer....

First temporarily disable the firewall and antivirus on your local PC, uninstall de activeX client via the windows uninstall screen (FCClientPlus_Setup) and install Active X client again via the download button on the login page. Next, if you use Windows 7-64 bit, please use the 32-bit IE version instead. Foscam is working on a solution for this issue.

3) Help, I have problems with watching video in Firefox, Chrome...

Download and install Quick Time Player, then setup "Preferences" for Quick Time Player (for the correct settings please see User Manual--->5 APPENDIX--->5.1.4) or refer to this document.

4) How to setup email and motion detection?

Please read this document.

5) Do the H.264 cameras work with Synology, Qnap en Seenergy NVR/NAS systems?

---> Synology: yes, since DSM 4.1
---> Qnap: does not work yet
---> Seenergy: does not work yet
loading   Loading...

Back to top